Canceled or Rescheduled Events - We’ll alert you ASAP.
Canceled Events - If your event was canceled, in most cases you won’t need to do a thing: we’ll inform you of the cancellation and refund the amount you paid for your tickets, including all fees on the same payment method used for purchase. If you bought your tickets at the box office, please return them at the same location.
Rescheduled Events - If your event was rescheduled, we’ll contact you with the new date and time ASAP. Can’t make it? The decision to issue refunds for rescheduled/postponed events is up to the individual artist, team, venue, or promoter, but we’ll do everything we can to help! Just click here to contact us.
Replacement Tickets - If your tickets are lost, stolen, damaged, or destroyed, please contact us. We are happy to help.
The standard policy for other venues and many artists, teams, etc. is No Refunds or Exchanges. But if something comes up closer to the event and you can’t make it, we’ll do everything we can to help.